Jack Stapleton is easily the best Real Estate Professional that I have had the pleasure of working with. He is incredibly smart, honest and technically savvy. He created the sale of our home successfully while other houses in our neighborhood went into foreclosure during the worst housing downturn in history. Miracle, no. Lots of hard work, persistence, professionalism, YES. You can depend on Jack to do exactly what he promises. He helped keep our house salable even though we lived out of state by then. He will deliver results and you will enjoy the process. - sylwormley
Buying homes for the past 50 years, I've experienced many Real Estate Agents. Many were my friends and acquaintances. All agents are not created equal. Many do not deliver much in value added services or really earn their fees. Some agents can even be an impediment to the process costing you time and money. If you need results instead of excuses, Jack will not disappoint. He stands miles above his peers.
Kim Dale is an amazing real estate agent. Any questions I had about buying a house she was able to answer. She is a great people person and is always on top of everything you need. So if you need a great real estate agent go with Kim Dale.
- Kelli Ruth
"Kim is the friendliest person and very knowledgeable. Her goal was making sure I was happy, every weekend we went out and looked at houses for about 3 months and every house we looked at thoroughly and she gave me her opinions as far as work that needs to be done and what could fit in my budget. she never asked to look at a house that was above the budget I gave her. I would highly suggest working with her to be happy in your new home, I know on my next house I will be using her again." - david chambless
Jack Stapleton was our real estate agent for the purchase of our new home in Georgetown in June 2009, and the subsequent sale of our home in Round Rock in August 2009. He lived in our Round Rock neighborhood, and when we met him, we trusted that he would be a real estate agent that would work hard to help us sell our house. Once we found the home that we wanted to purchase, Jack worked relentlessly to negotiate us to the winning bid, even though we later discovered that another couple had also made a bid on the house we wanted. He knew how to react to it and just what to do to, and the bottom line is - we got our new house! Next we turned to selling our old house. We really hoped for a quick turn-around time, but the economy of last summer had us worried. Jack had been confident from the beginning, and now backed up this confidence with his knowledge and experience. We followed his advice, we repainted and recarpeted, and made a couple of minor upgrades. Jack worked hard to get exposure for our home listing, and staged two open houses. By August 15, we had sold our house! We are so thankful that we put our trust in Jack Stapleton, and we would recommend him to anyone looking to buy, sell, or both. - klandrum
Jack is very knowledgeable about market conditions and was able to negotiate a deal for me in spite of competing multiple offers. He was very helpful throughout the searching and buying process and was a pleasure to work with. - cynthiatanner2
Kim Dale is so dedicated to her clients and what she does that she even helped me find a rental with all the specs, and in the area I needed to be in from the other side of the world, she was in Germany and was still able to help me in ...MoreKim Dale is so dedicated to her clients and what she does that she even helped me find a rental with all the specs, and in the area I needed to be in from the other side of the world, she was in Germany and was still able to help me in Texas, and get me into a place that is perfect! she is warm, friendly, down to earth and understands the needs of all different size families. I will be working with her again when it is time for me to purchase a home - Rachel Hanson
Our family wanted to thank Steve and Tonna Marcyes for the exceptional job done in helping us to become the home owners! Steve and Tonna were very patient in explaining us all the details of entire process, as we barely knew anything about it. It was extremely helpful to hear their professional opinion, especially from the future seller’s point of view. Jared and Barbie - Jared and Barbie
Leisa, I want to thank you for selling and closing on our 2 homes in Texas.
You did an outstanding job on getting the Valerian Trail house sold very quickly and at full price.
We are very happy with the outcome of that sale and of the closing of the Winding Way house.
We wish you the best of luck for the future and it was a pleasure dealing with you and your agency.
Gary and Jane Laraman - Gary and Jane Laraman
I am so grateful to have met Tonna. I reached out to her about 6 months prior to moving from California to Texas. Since then, she kept in touch with me via email and gave me advice on how to narrow down my search. Once I got to Texas, Tonna immediately met up with me and the search for my home began. She made the home searching experience very comfortable for me. Her warm, friendly, and caring personality was very helpful and appreciated 100%! She presented herself in a professional manner and showed me that she really cared about finding me a home as soon as possible. I couldn't have done this without her help and highly recommend her as a Realtor for anyone looking for a home! I am so pleased with the time and effort she put forth in helping me on this journey to my new life in Round Rock, Texas. - Sylvia - Sylvia
Kim was easy to speak with and made herself available at our convenience and was very welcoming. She kept close contact with us during the entire process and listened attentively to find us the type of home we were looking for. I would highly recommend Kim if you’re looking to sell or purchase a home.
-Gina Deveney - -Gina Deveney
Bought my first house with Jack and couldn't have asked for a better agent. He consistently went above and beyond to help me in the purchase process. He was extremely attentive, helpful, and always seem to put his client (me) first. I don't believe there is a harder working agent out there. - MP_123
We met Jack at an open house where we were immediately drawn to his professionalism and decided to use him to help us find our new house in our new home state of Tx. This was the best decision ever. With his extensive knowledge of the area and the market, we were able to find the perfect house for us. He was always available to field our calls and texts, which was especially helpful because we had a million questions. He was on top of the transaction at every step, handling any issues that arose immediately. We have bought and sold 4 other houses and although we have had some great realtors, we have never experienced the level of service, competence and professionalism that Jack provided. - zuser20140527203110384
Jola not only knows her stuff about Austin area realty but she has a style about it I haven't seen in any other realtor. I've moved around in Austin a lot and never had such an easy, stress free experience as I had when working with Jola. She is nice, responsive, and active in helping you find a home. I strongly recommend her to any one. - Cassandra Clepac
Jola was incredibly knowledgeable with the new home building process in the Austin area. She went above and beyond to make sure we were well informed of the building stages, taking progress pictures and came with us to all of our meetings to ensure we received the best service from our builder. She was also incredibly diligent when it came to negotiating ANYTHING for us. We are so thankful to work with her on our new home and I cannot recommend her enough! - Amanda Stephenson
Kim Dale is awesome. She has spent untold amounts of time answering questions never making me feel pressured. She is someone that truly cares about her clients and wants you to be happy and comfortable with the entire process - Darren Fucci
Kim Dale did an outstanding job for us on our recent home purchase in the Pflugerville area. We dragged Kim to well over 30 homes before finally settling on one and she was always patient and available to us either in person, by phone, or via text. Thank you Kim
-Emy Trujillo - Emy Trujillo
Kim Dale helped me find the house I did not know I was looking for. I tried to settle on a house that needed a ton of work and she kept showing me listings and kept telling me I needed to just go look at them. Good thing I listened to her. I found my house I live in now. The only thing I have had to do are the things I want to do. Not stuff I needed to do. She even worked with my lender. I would highly recommend her to anyone looking for a house.
-Edwin Kincaid - Edwin Kincaid
Kim was professional, flexible & accommodating with our work schedules. Kim was prompt & timely with follow up and questions. We enjoyed our house hunting with Kim & highly recommend her. Thank You
-Charlie and Cindy Puente
Kim was professional, flexible & accommodating with our work schedules. Kim was prompt & timely with follow up and questions. We enjoyed our house hunting with Kim & highly recommend her. Thank You
-Charlie and Cindy Puente - -Charlie and Cindy Puente
The day I first met with Jack he provided me with a summary of the entire processs of selling my house and gave me very detailed information on how much the house should be listed and how long it should take to sell the house. Now that the house is sold, I am amazed on how accurate the estimates were, including the number of days that would take to receive the first offer. The Entire process took less than 5 weeks (from initial meeting to closing) and Jack took care of everything in between - felipecaldeira08
Jack was outstanding. Even though our budget was at the low end of most clients, Jack put in the time and effort as if we were multi-millionaires. His experience and knowledge came through in the form of very useful guidance and advice. The result was that we were able to purchase a property in an extremely competitive market. He communicated regularly to keep me in the loop on properties as they became available, and then though negotiations and closing. Jack earned my highest recommendation. - S A Andrews
Jack was extremely attentive and his answers to our questions had a quick response time. If he couldn't get to us by phone, his staff would always respond to us. Jack goes above and beyond to explain the entire buying and selling process as we used Jack for both. He even helped us with some issues we had with our home AFTER we had moved into the home. He is very knowledgeable and is well connected to get you what you need with repairs, moving services, etc... He is very helpful in every aspect. He is highly recommended by our family. - zuser20150104143040578
Kim Dale was incredibly patient and helpful as we went through the process of renting a home. I can't speak enough to how professional and thorough she was in taking care of everything that we needed. I would highly recommend anyone looking for an agent to get in contact with Kim Dale. - Jonny Fucik
My previous experience with Jack was excellent so when a realtor was again needed, he was our obvious choice. - alicepeper
This time we enlisted Jack to assist with the sale of two houses and the purchase of one. He handled the listings, advertisement, and open houses promptly and efficiently, while also negotiating with the builder to secure the house we wanted.
No real estate deals are without hurdles, but Jack responded to issues quickly, returned phone calls promptly, answered questions completely.
I'd call on Jack again tomorrow but that won't happen because we are now in our forever home. But I would encourage anyone with the need of a realtor to call Jack Stapleton. He's GREAT.
Jola is by far the best realtor I worked with thanks to her and her knowledge I was able to buy my dream house. She helped me negotiate fair and she was always available for me if I had any questions. Jola is the best realtor agent because she's a professional, caring and most of all she's very honest and she's on top of everything. Thank you so much for all you did for me. Do not hesitate and call her she's The Best. - Roberto & Berenice Becerra
Jola is enthusiastic, reliable, and honest. She worked around our schedule and made us feel like we were her most important clients. She knows the area very well and I appreciated how honest she was. Being new to Austin, we really relied on her recommendations and she did not disappoint. She honestly wanted what was best for our family and worked with us for almost a year while we looked at resales before deciding to build. We love our new house and the community we're in! Jola was recommended to us by a family member and we would not hesitate to recommend her to family and close friends. We loved working with her! - Greg & Nicole Giannelli
Kim will go above and beyond for her clients. She is knowledgeable, friendly and has a great eye for detail. She also has a knack for finding you a home you will love because she really listens to what is important to you. You'll probably wind up wishing she wasn't quite so efficient at her job because you'll miss working with her once it's all said and done. I can't recommend her more highly. - Sarah Honstein
I am so excited to write a review for Jack Stapleton. He was professional, prompt and very helpful through this trying process. He was very understanding and explained every step of the way in laymens terms. Thank you Jack and Thank you again!!!!! - user999569
Kim went above and beyond to help my family to find our home. We are so thankful for her and this wonderful blessing that we have received her in Hutto.
-Monica King - Monica King
I just want to say THANK YOU!! For everything!!! - Christine Lucas
Jack was actually helping a friend of mine find a house in the country. I tagged along and guess his enthusiasm, knowledge and genuineness - and 110%+ focus on my friend and her wants/needs "infected" me! All said and done, Jack got me into a nice home, and settled, before getting my friend into one shortly after. Jack knows the market, the trends, has good insights, listens to what you want and shows you what is out there (or soon to be). He does not pressure you. He lays it all out, answers questions, and works until you are satisfied, whether buying or selling. He is a true professional. If/when I move, he'll be the one I call. - kjsb05
If you’re looking for a real estate agent in Austin/Pflugerville/Round Rock areas, reach out to Steve and Tonna and be sure you are in good hands! - Ilya - Ilya
Kim was very helpful! We were living overseas and were moving back stateside. Kim was always available, even with the horrible time difference. She answered all of our newbie questions! Kim is a great match for a first time home buyer, like us or a seasoned buyer! Very personable and charming. You can’t go wrong with Kim Dale.
-Kandice & Adam Nangle - Kandice & Adam Nangle
This was my first time buying a home and Jack walked us through every step of the process. He was incredibly patient with us as we defined and refined our wants for a home. Anyone who has bought a home knows the process can be tedious and I can't count how many times Jack answered our questions quickly and clearly no matter what he was doing. If Jack hadn't told us he had other clients I would never have known because we always felt like we were his only client. His advice was priceless and probably saved us from a bad decision and eventually landed us the home we fell in love with. We said we would use Jack again when it comes time for our next home purchase. I never once felt that Jack didn't have our best interest in his mind. I would recommend Jack to anyone looking for a realtor in this area. I had contacted 3-4 realtors before Jack and while some seemed ready to work with us they all didn't compare to Jack. Jack never pressured us to do, sign or commit to anything. It was a pleasant experience from start to finish and Jack's recommendations for local business partners to meet our needs for all the little things that come along with buying a home were invaluable. - m4verick03
Jola did an excellent job in helping us find and close on our home in Georgetown Texas. Her tenacity was key in our getting the first offer on the home we wanted. She was in constant contact and gave us guidance through the entire process. She is great to work with! - Le & Rich Carlson
He works hard for his clients to make sure they get the best deal on their dream home. He is devoted to his job always keeping up to date on the latest trends in realestate to better sever his clients. Wether you're a seller or buyer this is the agent for you. - anthonydeck
Jola was such a blessing to our family. We had wasted many weeks struggling to get anywhere with our house hunting. We did have some unique needs but once we contacted Jola she took care of it. She linked us up to a listing website that let us log on and pick houses as either love, possible, or no. That same night, she took our list, printed out and presented us with a binder that had all the locations marked with the heart symbol. Showed us the next day about 10 houses. Not only did we find a great house that we signed for, but there were a number of additional ones we would have taken had the first choice not work out. She did a very good job negotiating our needs to the owners. So her professionalism was outstanding, she was prepared, knew what we wanted and the area, and she used technology to make the process a lot smoother. All this and she did it with a smile and a great attitude. At no time did we feel we were taking too much of her time. She was open to help us any time that fit our schedule. With the Austin market, you need to be as efficient as possible to be ready to move. She was perfect for this. If you need a true professional, contact Jola. She will impress - Joe Sheffield
"If you are looking for a Real Estate Agent in the Austin area you can look no further. David Neal has gone above and beyond to help us find the perfect location with a great price to rent our home. He will also be assisting us with purchasing our new home this next year. He provided us with contacts for everything we needed, was extremely responsive (no matter the time of day or night), and simply nailed it at every turn. We cannot thank him enough." - Taylor Wilder
Jola is AMAZING!!! I'm so happy we got passed on to her. I've always been skeptical at using a realtor for finding a rental property, but she has definitely changed my perspective. My family and I began looking at rental properties about 2 months before we actually needed a place, and although it was too soon to actually lock in a place, she kept in contact on a regular basis. She felt us out really well. We were pretty picky and firm on our specifications and she went above and beyond to find us a home even though it was just a lease. I have met with other realtors who were either not very helpful and interested because we were just leasing, or others who were very pushy about looking into buying. She mentioned it as an option to look into, but just once. She was very respectful of our wishes. Jola was also very accommodating to our time. A big thing that I was impressed with was that she had no problems negotiating with property owners. That was a HUGE help to us. Now after looking at several homes, we are in a home that has met every one of our specifications. Thanks to Jola, my family and I have a very nice home that we can enjoy. I most certainly recommend her to help anyone and everyone with their needs. - Heather Timmons
Jack Stapleton is the realtor of realtors. On the scale of 1 to 10 he is a 12! We were his highest priority as we came here from out of state to buy a home. He listened to what we wanted and helped us get the PERFECT home. He gave us all the time we needed. He communicated with us and answered all of our questions graciously. Moving from one state to another can be stressful and Jack helped us more than we ever expected. Everyone should have Jack as their realtor. Because he is so experienced he is well connected to the community. Everyone we have met has had positive experiences with Jack. We consider ourselves to be very fortunate to have met and worked with him! - kdashnaw
It is my pleasure to recommend Leisa Ormsbee as a real estate agent for any individual or family searching for the ideal home or investment property. Leisa Ormsbee is my “Go To” Real-estate Professional. I have been a successful business owner for over 30 years with nearly 200 employees. I am demanding and require excellence in all aspects of my business. I own and manage 70k sq. ft. of commercial real estate and 7 residential properties in the Round Rock area. Leisa has sold me 2 of the residential properties and has provided me with qualified tenants for virtually all of the properties. - Daniel Chew
Kim Dale cares deeply about her clients. Kim Dale will keep you informed throughout the WHOLE process of buying a home, she will answer every single question you have, and she will constantly communicate with you. Kim Dale helped my husband ...More ..Kim Dale cares deeply about her clients. Kim Dale will keep you informed throughout the WHOLE process of buying a home, she will answer every single question you have, and she will constantly communicate with you. Kim Dale helped my husband & I with our first home. She gave us professional advice multiple times. She was present at the home inspection and any other time we needed to check out something in the house. We knew Kim had us in her best interest. Buying a house for the first time is scary, but with Kim's expertise and down to earth personality, you are able to enjoy the process a little more! Kim Dale is the best, there is no one else I would go with to represent you as a buyer! Love our new home!! - Ally Cuza
Kim helped me buy my first home in Texas moving from Maine. She persevered in her quest to find me what I wanted never giving up or losing hope. Kim is always available. She left her family on Mother’s Day at short notice to meet me at a showing. She is very professional, knowledgeable and has all the connections to assist you in the buying process. I would highly recommend her and will not hesitate to make use of her services again.
-Jan Booysen - -Jan Booysen
Kim is very knowledgeable on our local Real Estate Market and she works very hard for her clients! - Steven Amezquita
Kim was very knowledgeable and professional. She always arrived early to speak with the sales representative and had all the details about the different layouts and prices since we were interested in a new build home. I was a first time home buyer so Kim held my hand thru the whole process and was at the closing. She is still in contact with me to make sure everything’s okay. I would highly recommend Kim to anyone because of the great experience we had with her.
-Ana Moreno - Ana Moreno
This was our second time working with Jack on a home purchase in Austin, and we have been very happy with his effectiveness as an agent. If you want someone that knows what to do to get a deal done, then Jack will be your guy. Highly recommend! - Daniel Parkhurst
Jack was extremely professional and persuasive in negotiating the purchase of our new home with our best interest in mind! I would recommend Jack to anyone looking to purchase a home in the RR area. Specifically, his knowledge of the market east of I35 in RR is most beneficial to home buyers! - AmandainRR
Jola is absolutely amazing and efficient at her job. She was always available when I needed her and even went above and beyond each and every time. She went out of her way to please us and I am extremely grateful we had her as our family Realtor. - Christian & Nancy Garces
Leisa listed and sold our house in Round Rock. She helped us by providing advise on the repairs we needed to make to sell our house at the best price. We got an offer within a few hours that the listing went live and Leisa followed through out the process to make sure the transaction was completed with no issues.
Leisa went above and beyond by helping us with unplanned repairs when our water heater broke and the water damaged our ceiling. The house was still under contract and we had already moved out of state. Leisa took over and she handled all the logistics around the repairs coordinating with multiple contractors and helping us complete all the repairs on time before the closing.
We really appreciate all the help and support we received from Leisa in selling our housed and we wholeheartedly recommend her.
She is the best realtor we have ever worked with.
Christos & Carolina. - Christos & Carolina.
Jola was caring about my needs and creative during the staging process. Jola explained the sales process thoroughly and answered any questions that met my needs. Selling my first home was difficult but Jola was genuine and concern with my personal situation, thus, making the experience less dificult. Jola's creatively during the staging was essential for the sale of the home. This result in 11 offers in the first day. Again, this was an example of her dedication and unique staging creatively. I would HIGLY recommend Jola Crivelli. - Armando Valdez
Jack was incredible to work with. I really felt like I had someone looking out for me throughout the entire process. In addition, my personal situation was a bit complicated as I was buying and selling a house simultaneously. Jack was extremely helpful in both transactions. His responsiveness was always immediate. Any time I had a question he was able to expedite any answer I needed. I can't recommend him enough! - lgcube8
Leisa is a top-notch realtor!. She is extremely diligent, knowledgeable, and efficient as a realtor and helped me find a house to rent when I arrived last fall when there weren't very many available. It was a no-brainer to hire her when I was ready to buy my own house. - Erik Kessler
Jola is a phenomenal realtor! She was very attentive to our needs and was always available. She looks out for her clients as if they were family. She will not disappoint. She is thorough, thoughtful and an honest broker. Highly recommended! - Jim Stephenson
Kim Dale is absolutely wonderful to work with and is, hands down, the BEST realtor I have ever encountered. She is very aggressive on the business side to make sure everything is running smoothly. She has wonderful communication skills and is diligent on following through with every transaction. On the client side she is professional, pleasant and extremely knowledgeable and resourceful. If Kim doesn’t know the answer, she will find someone who does, in minimal time. Kim has wonderful problem solving skills. If a setback occurred, she had a myriad of possible solutions to suggest, without any pressure. She simply informed you of all the possibilities and effects of each possibility, answered any question we had and let us make the decisions. She was an absolute joy to work with, even with the ever present stress of selling a house. Selling our house turned out to be full of complications because of various situations. Kim handled each complication amazingly and passed on to us a perspective where we could be very confident. I would, without hesitation, highly suggest Kim to anyone looking to sell or buy a home.
-Heather Makare - Heather Makare
Leisa is a fantastic Realtor who really knows the Austin and surrounding area and the housing market. She is very personable and willing to go the extra mile to sell your home - or help you make the right purchase. I recommend her to all of my friends - she is great! - Katie Trojacek
Steve and Tonna are knowledgeable, responsible and trustworthy people, who will be with you throughout the whole process in order to make sure everything goes without a hitch. Casey - Casey
Big thanks to Kristin for the excellent service she provided to my wife and I during our home search. We were under a three week deadline to find a home in the Round Rock area and Kristin made it happened within two weeks. Kristin walked us through the leasing and negotiating process without skipping a step. Kristin made the stress level go down many notches. Thanks again,
Fred and Mary Valle - Fred and Mary Valle
If you want a really good real estate company in the Austin Texas area, I would seriously recommend Realty Texas. Their agents work hard to find properties that are perfect for their clients. I am especially happy with one of their agents, Kim Dale. I'm in the process of moving to the area and Kim has been great helping me find exactly what I want in the price range I can afford. - Sue Caulfield
Kim Dale and Realty Texas are top notch. You won't go wrong with this choice.
Kim Dale is an amazing Realtor. She helped my family find the perfect home while I was stationed in Germany. She was constantly informing us on the process and even went the extra mile to get pictures and measurements for us since we could not be there. You will not find a better and more dedicated Realtor than her. I would recommend her to anyone that is looking to buy, sell or rent in the greater Austin area. Simply the best housing experience I have ever had.
-Wesley - -Wesley
We were so pleased with Jola, we have already recommended her services to three of our friends and will gladly do so again when needed. She is friendly, she sends plenty of listings and is always willing to be available according to your schedule. She went above and beyond, and has remained a part of our life still. We are thankful for our new friend! - Theresa Jeter
Jack and his team are on the ball and very professional. He showed us numerous homes and expect negotiating advise so we were able to find our ideal home and got a great price. He followed thru on every detail all the way till close and made sure we got all that was expected. - john mckenzie4
Jack has been a pleasure to work with. Always very knowledgeable and responsive. He was able to walk me through the process from start to finish. I would recommend Jack to every one - amlucas2000
Jack was referred to us in selling our house for a work relocation. He was very quick to follow-up and meet with us on our listing. He came to the intial meeting prepared and with a thought out plan for listing and selling strategy. We were looking for a quick listing and he was prepared to bring in a stager and photographer and have us listed within days with planned open houses for the weekend. While selling our house became more of a challenge than originally anticipated due to changing market conditions, Jack stayed on top of the activity and comments and made timely recommendations on changes to our selling strategy. He and his team held regular open houses to get as much activity through the house as possible. Jack was also very knowledgable in the area of corporate relocations and was able to provide a lot of value to us and the potential buyers on the rules/procedures associated with one. I would highly recommend Jack for real estate needs. - kristie hartley
Jack is awesome!!! I met Jack through othe co-workers he had assisted in both buying and selling homes. My relocation was due to work and he had extensive knowledge of my relocation company. From beginning to end I knew Jack would do everything in his power to keep my sale moving and he did!! My relocation company had steps that needed to be taken on my deck and I also had title issues from buying from a builder 7 years prior and they never removed the builders lien. Jack easily navigated those potential road blocks and we STILL closed on time. My experience working with Jack I would not hesitate one bit to work with him again!!! - ghoops3324
We engaged Jack to help us sell our house in the Austin area and despite us living out of town, he provided a level of service that is rare and highly professional. His strategy for getting buyers engaged, staging a successful open house, and then pushing for multiple offers resulted in our house receiving 11 offers after being on the market for only three days! He also worked tirelessly to coordinate the sale after we accepted the offer. To add to this, he also worked to find our tenants a new home without asking for a thing in return. This is service and class that few have. Anyone would be lucky to have Jack on their side! - casey obrien
My wife and I were first-time home buyers in Round Rock. Although we did our research on the housing market and looked online at hundreds of houses before we contacted Jack, he provide a wealth of knowledge about the market and helped a sometimes frustrating experience into a smooth process. We had a few issues after moving in with our home warranty company and Jack was nice enough to help us seek legal advice and continue to work with us to get the issue resolved. It is great to have a Realtor who cares about his customers and enjoys his job. Jack has both of these characteristics. We HIGHLY recommend Jack to our family, friends, and anyone else in the area. Thanks, Jack, for a wonderful experience. We are now prepared to live a long, happy time in our beautiful home! - vanceginn
Truly a great experience buying our first home with Tonna Marcyes. When choosing a real estate company, we asked several friends who recently bought homes about their experiences and if they would recommend their realtors. Stories of pushy salesman-like realtors steered us towards Tonna and I'm so happy we found her. We wanted someone to walk thru the busy process of buying our house. We had a short time frame in which we had to find a house and get moved in. We needed someone that can work day, night, and week-ends to find that perfect home because the market in Taylor was selling fast. Our realtor, Tonna went above and beyond our expectations. She always made us feel like we were their top priority, were quick to respond to emails, and could always be called no matter what time of the day it was. If I had any doubts or questions as to finding the house of our dreams she answered them. Tonna clearly brought a wealth of knowledge in the process and reassured us each step of the way. They even helped us negotiate under-asking price and were successful! Now we have a wonderful home that my boyfriend and I are so happy in. Thank you so much! - Sarah and Cullen - Sarah and Cullen
We were moving to Texas from South Carolina, so it made scheduling showings difficult during the short amount of time we had out here. Kim understood that and always made herself available. She also was very patient with our flip-flopping on what direction we were going to go, as far as buy or rent, type of home, area, etc. Ultimately, we found our Texas home and she was with us every step of the process. We would highly recommend Kim to anyone looking for a great real estate agent!
- -Dan Deppen
Jack was amazing in taking us through a very nasty short-sale. He was very knowledgeable about the process and the information required to get it done. He made every effort and sometimes went above and beyond as we were thrown curveballs from all directions. Thank you Jack! - ahernes1st
I can't say enough great things about Jack! He's reliable, always respectable, honest and is never hard to get ahold of. Jack goes above and beyond and I've happy to say I'll never have to look elsewhere for another realtor! - brittney harwell
Best Realtor. He goes beyond our expectations and need. He had our house sold in 2 days. We are returning clients and will always return when we need his services. We highly recommend him. - paula0513r
From the beginning it was all very professional. I received a postcard advertisement saying he had sold a house in my neighborhood. This was 2009, so that was quite impressive. I spoke with him then and he evaluated my home's value and advised me for free. Due to personal reasons in 2011 I needed to sell, bad economy or not. I decided to short sell my house after talking to Jack in June 2011 and he had it on the market in less than 2 weeks. He got me ready for the open house by letting me know what to do and what to expect. The first 2 potential buyers to look at the house bid our asking price! Short sales are notoriously lengthy, difficult and unpredictable. But Jack has done over 100. So when I wanted an explanation, he had the details. More often, though, I would just get update emails and know things were moving along. My home sold today. It cost me nothing, was as stress free as a short sale can possibly be and every issue that came up was something Jack had talked about and prepared me for. However, my favorite thing about working with Jack was that, 5 minutes after we first spoke on the phone, I said "level with me". And he did. Sometimes the news wasn't great (the bank is taking forever), but instead of keeping me in the dark like a lot of sales people Ive met, Jack kept me in the loop and talked to me like an adult. That's something you can only expect from a true expert. - extremedew13
Tonna and Steve were incredibly helpful in assisting in my apartment search, especially given the less than 1week timeline I was faced with. She was accommodating to my work schedule, being gracious in my asking to move meeting times due to my work schedule, even coming to meet me at my office to ensure speedy turn-around of important documents. She was kind throughout the whole process, giving me her unfiltered advice and guidance. Knowing the busy lives Realtors lead - It always felt great to know that you were a priority to Tonna & Steve. At the end of the day, we found the perfect apartment, and Tonna made the process as easy as is possible! I would gladly recommend the Marcyes to friends and family in the hunt for a new home or lease. - Scott - Scott
Jack is very knowledgeable and was extremely helpful with every step in my home buying process. He helped educate me on every step of my journey, and even helped negotiate a better price than I was even expecting. He helped deal with my lender when there was a small delay and work with the selling agent to get my family in quickly and easily. He has been great with follow up post sale to make me feel that he cared about me and my family sincerely. I will recommend Jack to anyone I know looking to buy or sell a home! - user0475691
Kim was easy going and so knowledgeable (which we found very helpful) throughout the process. She pays close attention to what you say you like as well as what you gravitate to in a home. In fact, she stayed so in tune with us that we found our home the first day we went out! - Laura Mellon
Kim was very knowledgeable to all the areas around Austin. She was able to help our family find a great community without coming to Texas prior to our military move. I would recommend Kim Dale to Anyone! - Sarah Wiley